Last Updated: June 2024
At Coach Junid's 7-Day Mini eCourse, we are committed to providing our customers with high-quality educational content and exceptional service. We understand that sometimes circumstances change, and you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are granted.
Digital Products (eCourses, eBooks, etc.):
Refund requests for digital products must be made within 7 days of the purchase date. To be eligible for a refund, you must provide proof of purchase (e.g., receipt or order number).Refunds are not available if you have accessed or downloaded more than 30% of the course content.
Physical Products (Books, etc.):
Refund requests for physical products must be made within 30 days of the purchase date.The product must be in its original condition, unused, and in the original packaging.You are responsible for the return shipping costs unless the item is defective or incorrect.
Certain items are non-refundable, including:
Gift cardsSale or promotional itemsServices that have already been delivered or completed
To request a refund, please follow these steps:
Contact Us: Email us at [email protected] with your refund request, including your order number and the reason for the refund.Wait for Approval: Our team will review your request and respond within 5 business days.Return the Item (if applicable): If you are returning a physical product, we will provide instructions on how to return it.Receive Your Refund: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received a refund yet:
First, check your bank account again.Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at
To return your product, you should mail your product details to: [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes signifies your acceptance of the new terms.
If you have any questions about this Refund Policy, please contact us:
Email: [email protected]
Website: www.coachjunid.com
Thank you for choosing Coach Junid's 7-Day Mini eCourse. We value your satisfaction and are here to assist you with any questions or concerns you may have regarding our refund policy.